Welcome to Zaira Mountain! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. Products and Orders

Zaira Mountain offers outdoor and travel products designed for adventure and everyday use.
All orders are subject to availability. We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspicion of fraudulent activity.

2. Payment

We currently offer Cash on Delivery (COD) as our only payment method.
Payment must be made in full at the time of delivery.
Failure to make payment will result in the order being canceled and returned.

3. Shipping and Delivery

We aim to process and deliver orders promptly. Delivery times may vary based on location and external factors beyond our control.
We are not responsible for delays caused by courier services or unforeseen circumstances.

4. Returns and Exchanges

  • We accept returns or exchanges only if the product is damaged, defective, or incorrect at the time of delivery.

  • You must notify us within 48 hours of receiving the product.

  • Returned products must be unused and in their original packaging.

To request a return or exchange, please contact us at [email protected] with your order details and a description of the issue.

5. Customer Responsibilities

  • Ensure that the shipping address and contact details provided are accurate.

  • Be available to receive and pay for the order upon delivery.

  • Inspect the package upon receipt and report any issues immediately.

6. Limitation of Liability

Zaira Mountain is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Zaira Mountain and is protected by copyright laws.
You may not reproduce, distribute, or use our content without written permission.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your information.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

📧 [email protected]