At Zaira Mountain, we are committed to delivering your outdoor and travel gear quickly and safely. Please review our shipping policy for important details:
1. Order Processing Time
All orders are processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time
Estimated delivery time is 4–7 business days after your order has been processed.
Delivery times may vary depending on your location and external factors such as weather conditions or courier delays.
3. Shipping Method
We offer Cash on Delivery (COD) only.
Orders are shipped through trusted courier services to ensure safe and timely delivery.
4. Shipping Charges
Shipping charges (if any) will be clearly mentioned during the checkout process.
In most cases, we strive to offer free or minimal shipping costs to enhance your shopping experience.
5. Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation message or call with estimated delivery details.
Tracking information may be available depending on the courier service used.
6. Failed Deliveries
If you are unavailable to receive your order, the courier service may attempt re-delivery.
Failure to accept the delivery may result in cancellation of your order.
7. Delays and Issues
While we make every effort to deliver your orders within the estimated time, delays can occur due to unforeseen circumstances.
We are not responsible for delays caused by courier companies, weather conditions, or incorrect address information.
8. Contact Us
If you have any questions about your order or shipping, please contact: